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Homeless Services

Resources, shelter and support for those experiencing a housing crisis

young hispanic father and his two sons pose for family portrait outdoors

Bucks County Emergency Homeless Shelter

The Bucks County Emergency Homeless Shelter is a temporary residence for individuals and families who have lost safe and stable housing.

The shelter operates 24 hours a day, 365 days a year. It serves as a temporary home to approximately 75 people at any given time. Typically, about one third of the residents are children. Contributions from generous donors and the incredible effort put forth by hundreds of hard-working volunteers each year are the driving force behind the shelter.

On-Site Services

  • Case management
  • Job search and preparation resources
  • Health evaluations, screenings and referrals
  • Outpatient counseling
  • Transportation to doctors’ appointments, job interviews and summer camp for children


Volunteers at the shelter assist with administrative duties, food preparation, donation sorting and special events and projects including kids’ birthday parties, crafts and bulletin board designs. Most needed are pantry attendants and evening or weekend kitchen assistants. Learn more about volunteer opportunities

In-Kind Donations

We are always accepting in-kind donations of nonperishable food, first aid/personal care items and cleaning supplies. View Wish List


Bucks County Housing Link

The Bucks County Housing Link is the centralized point of information, assessment and referral services for all Bucks County residents experiencing a housing-related crisis. The Housing Link is a program of Housing Continuum Care of Bucks County.

The Bucks County Housing Link program opened on November 11, 2013. The Housing Link is an innovative collaboration between housing agencies, homeless advocates and County government to provide a centralized intake and coordinated assessment process into the housing crisis response system in Bucks County.

The Housing Link assesses all persons experiencing a housing-related crisis or homelessness via a phone screening and eligibility assessment and an in-person interview.

Homeless? Experiencing a housing crisis? Need Code Blue information? Call now: 1-800-810-4434


  • Referrals to housing resources
  • Code Blue information
  • Access to the Bucks County Emergency Homeless Shelter waiting list (if appropriate)

Partner Agencies

  • Bucks County Housing Group
  • Bucks County Housing and Community Development
  • Bucks County Opportunity Council
  • Family Service Association of Bucks County
  • Keystone Opportunity Center
  • St. Mary Medical Center


The Housing Link telephone lines are answered by staff and trained volunteers at our Richboro call center. You can help by responding to calls from individuals throughout Bucks County who are experiencing challenges with housing. Learn more about volunteer opportunities

Frequently Asked Questions

  1. How does the Bucks County Housing Link work?
    • Residents experiencing a housing crisis will call the Bucks County Housing Link at 1.800.810.4434.
    • The Housing Link Centralized Intake Call Center staff will screen all callers with a brief interview to determine the household’s basic eligibility for housing assistance.
    • The Housing Link Coordinated Assessment Center staff will then contact the caller to schedule an in-person appointment at the nearest regional coordinated assessment center.
    • At this appointment, the coordinated assessment center will determine the level of housing assistance needed to resolve the crisis and the available assistance options.
    • Persons in crisis will then be referred to the most appropriate housing assistance resource to resolve their crisis.
  2. Which providers are participating in the Bucks County Housing Link?
    The providers are: Family Service Association of Bucks County, Bucks County Housing Group, Bucks County Opportunity Council and Keystone Opportunity Center. All providers have agreed to accept clients that are referred by the Housing Link, and to “close the side door” for all other requests for assistance.
  3. What should residents expect when they call the Bucks County Housing Link?
    Callers will be interviewed with a 20-question screening tool that will take approximately 15 minutes to complete over the phone. Callers will then be called back by one of the coordinated assessment center agencies to schedule an in-person appointment at the location nearest to them. At this appointment, which will last approximately 1 hour, the caller will be asked to bring documentation for program eligibility verification and will complete a program eligibility assessment as well as a nationally-recognized housing assessment to determine the most appropriate type of assistance for them.
  4. What are the hours of operation for the Bucks County Housing Link?
    Housing Link Centralized Intake at the Call Center is staffed Monday, Wednesday, Thursday and Friday from 8:30 AM to 7:30 PM and Tuesday from 8:30 AM to 4:30 PM. Voicemail is available 24/7 and calls will be returned promptly.



Equal Housing Opportunity Logo

The Bucks County Emergency Homeless Shelter is an equal opportunity housing provider. Business is conducted in accordance with the Federal Fair Housing Law. Services and employment are provided without regard to race, color, creed, ancestry, national origin, age, sex, handicap or sexual orientation.

An 81% increase in homelessness was seen across Bucks County from 2007 to 2010.

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434