Volunteer

You can make a difference


volunteer preparing food in shelter kitchen

Join our volunteer workforce and help us make a difference in our community. We will work with you to find the best match between your interests and our needs. Orientation and training are provided. Please note that there may be a wait list for some volunteer positions.

Student volunteer opportunities are available. Gain professional, hands-on experience while serving our community. A limited number of community service openings are available for college and high school students.

Volunteer Opportunities

CONTACT Helpline Listener
Respond to calls from local residents who are struggling with a range of challenges including relationship and mental health issues, financial instability, thoughts or plans for suicide, or simply the need for someone to listen. Training, continuing education and supervision are provided. Shifts available from 8:00 AM to 8:00 PM, 7 days a week.

Training: 40 hours classroom and on-the-job, offered four to six times a year. The next volunteer training class will begin in June. Contact us for more details.
Commitment: At least 8 hours per month for 12 months; continuing education
Location: Call center in Richboro, Langhorne or Wynnewood, PA

Hospitality Assistant
Greet residents and visitors at the Bucks County Emergency Homeless Shelter. Answer phone and assist with administrative needs. Flexible shift schedules on weekdays, evenings and weekends.

Training: Individual online and in-person orientation
Commitment: One 3 to 4-hour shift two to four times a month for at least 6 months
Location: Bucks County Emergency Homeless Shelter in Levittown, PA

Housing Link Assistant
Take messages from callers who are experiencing challenges with housing (i.e. behind in rent, received eviction notice). Gather information in order to refer callers to the closest and most appropriate resource. Training provided. Contact us regarding available shifts.

Training: Orientation and on-the-job
Commitment: One 2 to 4-hour shift weekly for at least 6 months, days or evenings
Location: Call center in Richboro, PA

Kitchen Assistant
Help prepare and serve meals for Bucks County Emergency Homeless Shelter residents, and assist with clean-up afterwards. A hairnet, gloves and closed-toe shoes are required. Shifts are 10:30 AM to 12:00 PM or 4:00 PM to 6:00 PM.

Training: Orientation and online food safety training
Commitment: One 2 to 3-hour shift weekly for at least 6 months
Location: Bucks County Emergency Homeless Shelter in Levittown, PA

Office Assistant
Assist with a variety of administrative needs including phone calls, internet research, records management, photocopying or filing. Flexible schedules.

Training: Orientation and on-the-job
Commitment: At least one 3-hour shift weekly (Monday through Friday) for at least 6 months
Location: Bucks County Emergency Homeless Shelter in Levittown, PA or Family Service office in Langhorne, PA

Donations Assistant
Receive and sort food and other donations at the Bucks County Emergency Homeless Shelter, keeping the pantry and storage areas clean and well organized. Flexible schedule.

Training: Orientation and on-the-job
Commitment: One 2 to 3-hour shift weekly
Location: Bucks County Emergency Homeless Shelter in Levittown, PA

Facilities
Assist with occasional projects including grounds clean up and painting.

Training: On-the-job
Commitment: Seasonal; depends on need
Location: Varies; most take place at the Family Service office in Langhorne, PA

Special Events
Assist with our Back to School Drive, Holiday Gift Drive or short term projects at the Bucks County Emergency Homeless Shelter.

Training: On-the-job
Commitment: Seasonal; depends on event
Location: Varies; most take place at the Family Service office in Langhorne, PA

Create Your Own Volunteer Opportunity
Work with our Director of Volunteer Services to design your own volunteer opportunity based on your skills, interests and availability.

How to Volunteer

  1. Complete our Volunteer Application. If you are interested in volunteering with the CONTACT Helpline, please use the CONTACT Helpline Volunteer Application instead of the general application.
  2. We will contact you by email to schedule a convenient time to meet with our Director of Volunteer Services.
  3. Complete Volunteer Orientation.
  4. Register for training (CONTACT Helpline Listeners and Kitchen Assistants only).
  5. For certain volunteer positions, provide a copy of a Pennsylvania Child Abuse Clearance dated within the last twelve months and a certificate of completion for training in Recognizing and Reporting Child Abuse. Shelter volunteers must also provide us with documentation of a flu vaccine if you are joining us during flu season.

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434