Skip to main content

Family Service logo


We are always seeking compassionate, qualified candidates to help us fulfill our mission of protecting, maintaining, strengthening and enhancing individuals, families and children and their social and psychological functioning.

Last year, nearly 30,000 people turned to us for help to address a broad range of challenges. We are looking for qualified candidates with experience in case management, community resources, mental health and drug and alcohol outpatient treatment to serve families involved with Child Welfare, the homeless, persons with HIV/AIDS and individuals with co-occurring mental illness and substance abuse disorders.

All positions require strong communication and computer skills. Bilingual professionals encouraged to apply.

Note: All employees of Family Service must be vaccinated against COVID-19 unless approved by agency for medical or religious exemption. In addition, all offers of employment are contingent upon passing a drug test.


How To Apply

To apply for one of our open positions listed below, you can:

  • Email your resume and the completed application to Human Resources. Please include the title of the position for which you are applying in the subject line of your email.
  • Mail your resume and the completed application to Family Service, Attn: Human Resources, 4 Cornerstone Drive, Langhorne, PA 19047.
  • Submit your application online via the form at the bottom of this page. Please be sure to upload both your resume and the completed application.


Open Positions

Community Based Services

Chief Operating Officer

Full time. Qualified candidates will have ten or more years of professional experience overall, with a minimum of five years of senior-leadership experience supervising seasoned staff and operating programs across a variety of locations. Facilities management and a strategic understanding of technology required. Qualified candidates must have a results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of data analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; facilities and technology management, problem-solving, project management, and creative resourcefulness. Master’s Degree required in Business Administration, Non-Profit Management, Non-Profit Leadership, Public Health Administration, or a Master’s Degree in a closely related business or human service leadership profession from an accredited college or university. Must be willing and able to travel between agency facilities and community or partner events.

Qualified candidates may send resume to:
Tara Sweeney
Lambert & Associates
Havertown, PA 19083

Shelter Operation Manager

Full time.  Bachelor’s Degree in Administration, Population Health, Counseling, Social Work, Education or other human service profession.  Minimum five years of successful employment with progressive supervisory responsibilities. Experience working with the homeless and underserved population. Experience with facilities management, safety, and security. Experience in and ability to work effectively with diverse groups.

The Operations Manager will oversee day-to-day resident services and safe program operations. This employee will hire and manage the RLAs, and train them on agency policies and procedures, including enhanced cleaning practices. The Operations Manager will work closely with the Director of Housing Services and the Case Management Supervisor to oversee shelter policies and procedures relative to Council on Accreditation (COA) standards to ensure a safe and secure facility for residents, staff and volunteers. He/she will supervise the Shelter’s Food Services Contract, food purchasing and donations, to ensure cost effective approaches that meet the nutritional needs of residents. The Operations Manager will also manage security at the hotel location and shelter, including the two new modular units. The OM will implement policies and procedures for the residents of the units and for staff to monitor the units.

Forensic Re-Entry Case Manager

Full time.  Associate’s Degree with three or more years of successful prior case management employment, internship, or volunteer service experience or CRS/CPS with 5 or more years of case management experience.  Three or more years of case management or other service work experience with trauma, forensic population and individuals with substance use or co-occurring mental health-substance use disorders and/or families. The work experience should indicate increasing levels of responsibility, independence and proactive advocacy.  Knowledge of the behavioral health system and community supports and resources is preferred.

Drug and Alcohol Certification is preferred; CCDP; CCDP-D; CAC; CRS. The agency may require specific credentials or documented training/experience for specific assignments covered by this Job Classification & Title.  This position requires:

  • Training/experience in case management and working with justice involved individuals, trauma, substance use
  • Valid Driver’s License (issued by state in which employee lives) and safe driving record and proof of insurance coverage.
  • Experience with computers
  • Criminal and child abuse clearances.

Lead Crisis Specialist

Full time, evenings and rotating weekends.  Respond to calls from individuals in crisis and others who call the CONTACT Helpline or the National Suicide Prevention Lifeline. Supervise Crisis Specialists, interns, and volunteers. Complete additional office-related administrative and other duties as needed.  Minimum of Associate’s Degree required.  Strong mastery of the English language. Must possess strong computer and telephone skills. Previous knowledge/experience working on behavioral health crisis line/help line preferred. Must have the ability to work with a variety of staff members and volunteers.

Certified Peer Specialist

Full time.  May have a college degree in human services field (or another area) or may have a high school diploma.  A person who is or has been a recipient of mental health services for severe and persistent mental illnesses and/or a person who is or has been a recipient of substance abuse services holds the position of Peer Specialist/Recovery Coach.  Because of their life experience with mental illness and/or substance abuse the peer specialist provides expertise that professional training cannot replicate.

The peer specialist should have paid or volunteer experience with adults with severe and persistent mental illnesses.  Peer Specialist/Recovery Coach will have the self-knowledge to manage their mental illness and be well along in their recovery.  They will have the skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses.

Having experienced a severe mental illness, the peer specialist assists the other members of the team to understand the clients’ perspective and subjective experience.

Resident Life Associate

Part time. Evenings and weekends required. Strong customer service skills and minimum of 2 years related experience required. Must provide FBI, PA Child Abuse and PA Criminal clearances.
Location: Bucks County Emergency Homeless Shelter in Levittown

Housing Administrator/Bucks Villa and HOPWA Manager

Two Open Positions, one full time and one part time (15 hours per week).  Bachelor’s Degree or relevant experience may be substituted in lieu of degree.
Location: Langhorne Office/Bucks Villa

Shelter Housing Case Manager

Full time.  Bachelor’s Degree required.
Location: Bucks County Emergency Homeless Shelter in Levittown

Certified Recovery Specialist

Full time.  High School diploma or GED required.
Location: Langhorne Office/Center of Excellence

Family Support Specialist

Part time (18.75 hours per week).  Bachelor’s Degree required.
Location: Langhorne Office

HAP Coordinator

Full time.  Bachelor’s Degree in Social Work, Health, or Human Services with Enrollment in a Master’s Degree.
Location: Langhorne Office

Case Management Assistant/Aide

Part time (15 hours per week).  High School/GED, Associates Preferred.  Relevant experience may be substituted in lieu of degree – data entry experience required.
Location: Bucks County Emergency Homeless Shelter in Levittown


Social Work Interns

Interns in our Outpatient Behavioral Health program must be master’s level students enrolled in a graduate social work program or in a related master’s level program such as counseling or counseling psychology. We do not accept practicum students. Our Case Management programs accept first year graduate social work students. Interns must be able to work 2 to 3 days per week for the entire academic year (i.e. September through early May).

If you are interested in an internship in our Outpatient Behavioral Health program, please email your resume and a letter of interest to


Family Service is an Equal Opportunity Employer. Services and employment are provided in a nondiscriminatory manner, without regard to age, race, religion, national origin, sex, limited English proficiency, disability, sexual orientation, transgender status, protected veteran status or other non-job-related factors, including those persons who are primary consumers of behavioral health services.


Submit Your Application

Please complete the form below. Be sure to upload the completed application and your resume as a PDF or Word document.

  • Accepted file types: pdf, doc, docx, txt.

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255 or 988

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434