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HIV/AIDS Program

Improving the quality of life for people living with HIV/AIDS

two hands holding red AIDS awareness ribbon

The HIV/AIDS Program offers a variety of services. We serve men, women, seniors, young adults and people of all cultural backgrounds regardless of income.

We believe that:

  1. Everyone should know their status.
  2. If HIV positive, the sooner you are connected to medical care, the better your chances of living a longer and healthier life.

We connect people to a range of needed services including medical care, mental health services, supportive services and groups. Medical care is especially important because it can help improve the quality of life for a person who is HIV positive.


Medical Case Management

We offer Medical Case Management as a gateway service for those who have recently found out they are HIV positive as well as for those who have been living with the virus for years. We provide people with the tools needed to live as healthily and independently as possible with HIV. Services respect your privacy and are free of charge.

To connect with Medical Case Management services, call the Health Information Hotline at 215-985-2437. You will need to mention that you are interested in receiving services with Family Service Association of Bucks County. We will then receive your referral from the Hotline, and a Medical Case Manager will call you within 24 to 48 hours of that referral.

Our Medical Case Managers can link people to the following services:

  • Medical care
  • Medication benefits
  • Treatment adherence counseling
  • Prevention education
  • Mental health services
  • Support groups
  • Transportation
  • Emergency food bank
  • Nutrition information and supplements
  • Oral health care
  • Emergency financial help
  • Housing (limited availability)


Our Prevention efforts involve education, speakers, educational workshops and referrals to local HIV/STD testing centers.

We also offer Anti-Retroviral Treatment and Access to Services (ARTAS), the Center for Disease Control and Prevention’s linkage case management intervention. The goal of ARTAS is to help clients link to an HIV medical care appointment.

ARTAS clients include:

  • People who found out they are HIV positive within the past year and have not yet seen an HIV specialist
  • Those who are HIV positive and have not been in care for 6 months or more
  • People who are HIV positive and have recently been released from prison within the past 90 days

ARTAS is one-on-one with a linkage coordinator for up to 5 sessions over a 90 day period. Clients cannot be in Medical Case Management and ARTAS at the same time.

For more information or to make an ARTAS referral, call us at 215.757.6916, ext. 238 (office) or 267-670-1968 (mobile).


Talk to people who can relate to you in one of our groups. As you share your story and listen to others, you’ll find valuable information, support and people who understand what you’re going though. All of our groups respect your privacy. Registration is needed.

To participate in our support group, call us at 215.757.6916, ext. 231.

Know Your Status

Free At-Home HIV Test Kits

Family Service has a Linkage to Care Program for Bucks, Chester or Montgomery County residents who test reactive. Call 215-757-6916, ext. 231 for more information or contact our our Linkage Coordinator at 267-670-1968.

A Message From Our Program Coordinator

Dr. Gita Krull-Aquila, HIV/AIDS Program Coordinator, talks about her experiences and the work that we do at Family Service.

Upcoming Events

HAP Support Group

Our support group meets virtually on the 3rd Tuesday of each month at 11:00 AM. If interested, clients need to contact their medical case manager. If not a client, they will need to call 215-757-6916 x231 for a screening intake.

HAP Consumer Advisory Board (temporarily on hold)

Consumer Advisory Board meetings are temporarily on hold. Thank you for your understanding.


Our services are free of charge. To access our services, you must provide the following:

  • Proof of HIV+ status
  • Proof of identity
  • Proof of residency (must live in Philadelphia, Bucks, Montgomery, Chester or Delaware County in PA, or in Southern NJ)
  • Proof of insurance
  • Proof of income (may not be above 500% of current Federal Poverty Levels)


We were the first agency in Bucks County to offer case management services to people who were HIV positive or living with AIDS during the height of the epidemic in the 1980s. Since then, our program has grown and changed along with the needs of people living with HIV.

Related Programs

Bucks Villa
A group residence in New Hope, PA for people living with HIV/AIDS

Every 9 ½ minutes, someone becomes infected with HIV.

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434