Volunteer

You can make a difference


volunteer preparing food in shelter kitchen

Join our volunteer workforce and help us make a difference in our community. We will work with you to find the best match between your interests and our needs. Orientation and training are provided. Please note that there may be a wait list for some volunteer positions.

Student volunteer opportunities are available. Gain professional, hands-on experience while serving our community. A limited number of internships and community service openings are available for college and high school students.

Volunteer Opportunities

CONTACT Helpline Listener
Respond to calls from local residents who are struggling with a range of challenges including relationship and mental health issues, financial instability, thoughts or plans for suicide, or simply the need for someone to listen. Training, continuing education and supervision are provided. Shifts available from 8:00 AM to 8:00 PM, 7 days a week.

Training: 40 hours classroom and on-the-job, offered four to six times a year. There will be two classes offered in the fall. Prospective volunteers may choose to attend on either Tuesdays (9/13 – 10/18) from 9:30 AM to 2:00PM or Thursdays (10/13 – 11/17) from 12:00 PM to 4:00 PM. Both classes will take place in our Langhorne office.
Commitment: 8 to 16 hours per month (two to four 4-hour shifts) for at least 1 year; participation in group supervision meetings; continuing education
Location: Call center in Richboro or Langhorne, PA

Housing Link Assistant
Respond to calls from individuals throughout Bucks County who are experiencing challenges with housing. Gather information in order to refer callers to the closest and most appropriate resource. Training provided. Flexible schedule.

Training: Orientation and on-the-job
Commitment: One 2 to 4-hour shift weekly for at least 6 months, days or evenings
Location: Call center in Richboro, PA

Kitchen Assistant
Help prepare and serve meals for homeless shelter residents, and assist with clean-up afterwards. A hairnet, gloves and closed-toe shoes are required. Shifts are 10:30 AM to 12:00 PM or 4:00 PM to 6:00 PM.

Training: 2-hour training, offered quarterly
Commitment: One 2 to 3-hour shift weekly for at least 6 months
Location: Bucks County Emergency Homeless Shelter in Levittown, PA

Office Assistant
Assist with a variety of administrative needs including data entry, filing and mailings. Choose to float among various programs or work with the same program each week. Flexible schedule.

Training: Orientation and on-the-job
Commitment: At least one 3-hour shift weekly (Monday through Friday) for at least 6 months
Location: Family Service office in Langhorne, PA

Pantry Attendant
Receive and sort food and other donations at the Bucks County Emergency Homeless Shelter, keeping the pantry area clean and well organized. Flexible schedule.

Training: Orientation and on-the-job
Commitment: One 2 to 3-hour shift weekly
Location: Bucks County Emergency Homeless Shelter in Levittown, PA

Special Events
Assist with our Back to School Drive, Bucks County Emergency Homeless Shelter Benefit or Holiday Gift Drive.

Training: On-the-job
Commitment: Seasonal; depends on event
Location: Family Service office in Langhorne, PA

Create Your Own Volunteer Opportunity
Work with our Director of Volunteer Services to design your own volunteer opportunity based on your skills, interests and availability.

How to Volunteer

  1. Complete our Volunteer Application. If you are interested in volunteering with the CONTACT Helpline, please use the CONTACT Helpline Volunteer Application instead of the general application.
  2. We will contact you by email to schedule a convenient time to meet with our Director of Volunteer Services.
  3. Complete Volunteer Orientation.
  4. Register for training (CONTACT Helpline Listeners and Kitchen Assistants only).
  5. For certain volunteer positions, provide a copy of a Pennsylvania Child Abuse Clearance dated within the last twelve months and a certificate of completion for training in Recognizing and Reporting Child Abuse. Shelter volunteers must also provide us with documentation of a flu vaccine if you are joining us during flu season.

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434