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Blended Case Management

Assistance with achieving recovery goals

close up of one woman's hands holding another woman's hand to comfort her

Our Supportive Case Management Outreach Team (SCOT) provides blended case management to assist people with achieving their recovery goals. As a participant in our program, we help you manage your psychiatric symptoms and reduce your substance use so that you can meet your daily needs and enjoy a higher quality of life in your community.


  • Wellness management and relapse prevention
  • Integrated treatment for mental health and substance use disorders
  • Connection to educational and vocational services
  • Money management and entitlement skills training
  • Social relationships and interpersonal skills training
  • Medication monitoring, education and support
  • Coordination with health care providers
  • Empowerment and self-help
  • Service planning and coordination
  • Groups
  • Housing referrals

Our Team

Services are provided with a multi-disciplinary, recovery-oriented team approach. At the onset of your services, you will be is assigned to a primary case manager who assumes responsibility for your case management needs, coordination of services and referrals to providers both within and outside of Family Service.

Our team members include:

  • Case Managers
  • Clinical Director
  • Peer Support Specialist
  • Program Coordinator
  • Psychiatric Nurse
  • Psychiatrist


To participate, you must:

  • Have a mental health diagnosis OR have co-occurring mental health and substance use diagnoses; all diagnoses must be verified by a psychiatric evaluation completed within the past year
  • Be 18 or older
  • Reside in Bucks County
  • Have an Environmental Matrix score that reflects the need for RC/ICM services
  • While most of our participants have Health Choices with Magellan as their Behavioral Health Carrier, we do have some ability to accept commercial insurance and uninsured individuals.
  • Other eligibility criteria will be evaluated by our intake counselor.

We offer priority admission to at-risk populations including IV drug users, adolescents, women, women with children, veterans, overdose survivors and preferential treatment services to pregnant women.

Intake & Referrals

All referrals must include a completed Bucks County Targeted Case Management referral form and a current (completed within the past year) psychiatric evaluation.

Upon receipt of the completed referral, our staff will contact the client and/or referral source within seven business days. Admission decisions and level of care determinations are made based on referral material and completed Environmental Matrix.

Recovery assistance for people with a mental health diagnosis or mental health and substance abuse diagnoses

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434