Blended Case Management

Assistance with achieving recovery goals

Our Supportive Case Management Outreach Team (SCOT) provides blended case management to assist people with achieving their recovery goals. As a participant in our program, we help you manage your psychiatric symptoms and reduce your substance use so that you can meet your daily needs and enjoy a higher quality of life in your community.


  • Wellness management and relapse prevention
  • Integrated treatment for mental health and substance use disorders
  • Connection to educational and vocational services
  • Money management and entitlement skills training
  • Social relationships and interpersonal skills training
  • Medication monitoring, education and support
  • Coordination with health care providers
  • Empowerment and self-help
  • Service planning and coordination
  • Groups
  • Housing referrals

Our Team

Services are provided with a multi-disciplinary, recovery-oriented team approach. At the onset of your services, you will be is assigned to a primary case manager who assumes responsibility for your case management needs, coordination of services and referrals to providers both within and outside of Family Service.

Our team members include:

  • Case Managers
  • Clinical Director
  • Peer Support Specialist
  • Program Coordinator
  • Psychiatric Nurse
  • Psychiatrist


To participate, you must:

  • Have a mental health diagnosis OR have co-occurring mental health and substance use diagnoses; all diagnoses must be verified by a psychiatric evaluation completed within the past year
  • Be 18 or older
  • Reside in Bucks County
  • Have an Environmental Matrix score that reflects the need for RC/ICM services
  • While most of our participants have Health Choices with Magellan as their Behavioral Health Carrier, we do have some ability to accept commercial insurance and uninsured individuals.
  • Other eligibility criteria will be evaluated by our intake counselor.

We offer priority admission to at-risk populations including IV drug users, adolescents, women, women with children, veterans, overdose survivors and preferential treatment services to pregnant women.

Intake & Referrals

All referrals must include a completed Bucks County Targeted Case Management referral form and a current (completed within the past year) psychiatric evaluation.

Upon receipt of the completed referral, our staff will contact the client and/or referral source within seven business days. Admission decisions and level of care determinations are made based on referral material and completed Environmental Matrix.

Recovery assistance for people with a mental health diagnosis or mental health and substance abuse diagnoses

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434