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If You Ever Have Any Concerns…

Please let us know.

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We do have a formal grievance policy (see the volunteer handbook) and feel free to use this policy if you need to. We hope, however, that we can easily and quickly address and resolve any concerns you may have.

If something related to Family Service is bothering you, speak with your site supervisor about the matter. If that person is not able to address your concerns, you may always contact the Director of Volunteer Services at This person will work with you to resolve any issues.


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Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255 or 988

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434