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Volunteer Orientation Assessment

Thank you for completing the Family Service Volunteer orientation. To receive credit for completing the orientation, please answer the following questions and then electronically sign the documents on the page that will follow.

Name*
First Last
Email*
1. Taking photographs to show my family where I am volunteering is okay, only if
- The location cannot be identified from the photograph.
- No one's face can be seen in the photograph.
- It is not ok to take photographs at any Family Service location without permission.
- There are no children in the photograph.
Incorrect. Please try again.
2. When you are filing documents, you become aware that a friend's child is a Family Service client. Since you know the family, which of the following applies?
- Tell the family you understand they are having challenges with their child and offer to help.
- Since you are coming to the office anyway, offer to give the child a ride.
- Locate the child’s counselor and ask how you can help.
- None of the above. Any information you learned is confidential and you are not to discuss it.
Incorrect. Please try again.
3. What should I do if I'm sick?
- Call my volunteer location to let them know I am sick and I won't be in.
- Come to my volunteer job if I possibly can, but wear a mask so I don't spread my germs.
- Call my volunteer location to let them know I am sick and see if they want me to come in.
Incorrect. Please try again.
4. What do I do if I'm planning a month long vacation?
- Resign your volunteer position so someone else can take your place.
- Let us know a couple of days before you leave.
- Notify us well in advance and let us know when you expect to return so we can grant you a leave of absence.
Incorrect. Please try again.
5. It just started snowing, but my location is open. Do I have to come to volunteer?
- Yes. We expect that volunteers will honor their commitment.
- Yes. As long as less than 2 inches of snow expected.
- No. Use your own judgment as to whether or not it is safe for you to come in.
- No. If weather is bad we expect volunteers to stay home.
Incorrect. Please try again.
6. I still have questions about volunteering. Where can I find the information I need?
- All of the information I may need is in this orientation.
- Visit the Family Service website or ask an experienced volunteer.
- Check the Volunteer Handbook or ask the site supervisor at my volunteer location.
- If I don’t know an answer, the best idea is to use my own judgment to figure it out.
Incorrect. Please try again.
7. Sexually oriented conversation and/or jokes are okay as long as
- Everyone in the room has assured you they will not be offended.
- Sexually oriented conversation and/or jokes are not okay while volunteering at Family Service.
- Everyone in the room is the same gender.
Incorrect. Please try again.
8. If you have a concern about something at Family Service, you should first
- Contact the Director of Volunteer Services.
- Address it with your volunteer site supervisor.
- Write a letter to the Family Service CEO.
Incorrect. Please try again.
9. It is important that Family Service has your correct email address and that you designate us as a ‘safe sender’ in your email account because
- Our primary means of communication with you is by email.
- We might need to email you at some point in the future.
- We may contact you via email if we are unable to reach you by phone.
Incorrect. Please try again.

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FAMILY SERVICE ASSOCIATION OF BUCKS COUNTY

4 Cornerstone Drive Langhorne, PA 19047

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