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Status of Our Services – Updated July 1, 2020

Family Service Updates Related to COVID-19


Family Service’s Management is actively monitoring the outbreak of COVID-19. This situation continues to evolve on a daily basis.

Family Service provides essential services for vulnerable populations and will continue to serve our clients at several locations as well as through telehealth platforms.  All of these services will be provided while taking an abundance of caution to prevent the spread of COVID-19 among our staff, clients and visitors.  We are following the guidance issued by the CDC and World Health Organization (WHO) as well as our Federal, State and County Health Departments.

Some temporary changes to our services, processes and agency hours are necessary to adhere to government guidelines and safe practices. As new information becomes available, we will continue to assess and adapt programs and services to best meet the needs of our staff and vulnerable clients, and we will continue to provide updates as appropriate.

Family Service Status of Services – Updated July 1, 2020

There are no changes to the following services:

  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • Contact Helpline: 215-355-6000
  • Housing Link: 1-800-810-4434
  • Langhorne Food Pantry: Hours – Monday, Tuesday and Wednesday by appointment; Thursday and Friday: 9am – 4pm; please call 215-208-7233
  • Administrative services and staff will be available during normal business hours.

Our Langhorne Office is open during the following hours:

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 8:00 PM
  • Wednesday: 9:00 AM – 8:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM

Services in the programs listed below will be provided by video technology, telephone, and in-person services.

Call 215-757-6916 for all service inquiries.

Outpatient Behavioral Health Programs

  • Intake and assessment for outpatient therapy (mental health, substance use and co-occurring diagnoses)
  • Individual and family therapy
  • Group Therapy
    • IOP
    • DBT
    • Co-Occurring
    • DUI
    • Anger Management
    • TREM
  • Nurse Navigation
  • Opioid Use Disorder Center of Excellence Care (COE) Coordination
  • Blended Case Management (BCM)
  • Certified Peer Specialist Services
  • Psychiatric and Medication Assisted Treatment (MAT) services
  • Teen Center
  • DUI Highway Safety School
  • Addictions Support Group

Community Based Services

  • Family Strengthening Programs
    • Parents as Teachers
    • Nurturing Parenting
    • Links
  • HIV/AIDS Medical Case Management
    • HIV/AIDS Support Group
  • Parent Support Group (PFSA)

Bucks County Emergency Homeless Shelter

The Bucks County Emergency Homeless Shelter remains open.

  • Visitors are not permitted at this time
  • Volunteer assignments are limited
  • For resources, call the Housing Link at 1-800-810-4434

The following services are suspended:

  • M-TREM Groups
  • Family Nights
  • Coffee House

Want to speak with us?

Suicide Prevention Lifeline: 1-800-273-8255

Need to talk?: 215-355-6000

Housing Link: 1-800-810-4434