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What do I need to know to volunteer?

Your training will depend on your volunteer job, but there are some things that all volunteers need to know.

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We take confidentiality very seriously. Do not share any client or agency information you learn as a result of your affiliation with Family Service. Although it may be tempting, do not share even with your spouse, other family member or close friends. Feel free to talk in general terms about your volunteer job, however.


Please do not take any pictures at your volunteer site unless you have requested and received permission from the program coordinator. Even if you don’t intend to, you may reveal confidential information through photographs.

Relationships with Clients

As a Family Service volunteer you are an important member of the Family Service work force. As such, you need to be sure your relationship with any client is strictly professional. Be friendly, but do not become a personal friend or have any contact outside of your role as a volunteer.


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