CONTACT Helpline (215-355-6000)
The CONTACT Helpline provides free, anonymous and confidential telephone services to individuals who are contemplating suicide, struggling with life’s challenges or in need of someone to listen.
CONTACT Helpline staff and volunteers are specially trained in active listening skills and strategies for supporting people under emotional stress.
Helpline services are available to residents in the Greater Philadelphia Area.
Volunteers & Training
CONTACT volunteer listeners are over the age of 18 and are characterized by a willingness to listen to others in a non-judgmental way, helping to resolve difficulties while optimizing use of their own strengths.
Become a volunteer listener, answering calls from individuals with a wide range of needs and concerns. Volunteers must complete 24 hours of classroom and 16 hours of supervised telephone training prior to volunteering alone in the phone room or remotely from home.
Continuing education and supervision is provided. Learn how you can help.
National Suicide Prevention Lifeline (1-800-273-8255) or 988
The National Suicide Prevention Lifeline is a 24-hour, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. Our trained volunteers answer local Lifeline calls.
Family Service Association of Bucks County is a member of the International Council for Helplines, a network of crisis intervention centers across the nation. All services are confidential and are provided without regard to race, color, religious creed, ancestry, national origin, limited English proficiency, age, sex, handicap, marital status or sexual orientation.